Pick up your prescriptions quickly without leaving your car.

We offer a drive-thru window on the north side of the building for both prescription and over-the-counter purchases. This service is designed for your convenience, allowing you to get the medications and essentials you need without stepping inside. Whether you’re managing a busy schedule or seeking a contact-free option, our drive-thru ensures a smooth and efficient pickup experience.

Please note that while many prescriptions can be conveniently picked up through our drive-thru, certain specialized therapies, such as bio-identical hormone replacement in Allen, Texas, may require in-person consultation or specific handling procedures. We recommend contacting our pharmacy team to confirm the pickup options for your specific medications.

The Benefits of a Drive-Thru Pharmacy Window

A drive-thru pharmacy window offers a fast and easy way to pick up medications without leaving your vehicle. This service provides added convenience and accessibility for all customers.

Saves time by allowing quick pickup of prescriptions
Provides a safe and contactless option for medication retrieval
Helps individuals with mobility limitations access their medications easily
Reduces wait times compared to in-store visits
Offers convenience during bad weather or when running errands
Supports medication adherence with easy prescription refills

How to Make the Most of Your Drive-Thru Pharmacy Visit

Using a drive-thru pharmacy is a quick and convenient way to pick up medications without leaving your car. Knowing what to expect and how to prepare can help make the process smoother and more efficient. Here are a few simple tips to get the most out of your visit:

Be Prepared: Have your prescription details and ID ready before reaching the window.
Confirm Your Prescription: Call ahead or use an app to check if your medication is ready for pickup.
Ask Questions: Take the opportunity to clarify medication instructions, side effects, or any concerns.
Use Quick Payment Options: Choose payment methods that are fast and convenient to avoid delays.
Double-Check Your Order: Before driving away, review your bag to ensure you received the correct medications.

Frequently Asked Questions

Everything You Need to Know About the Drive-Thru Window

We know convenience is important when picking up prescriptions or healthcare essentials. Below, we’ve answered some of the most common questions about using a pharmacy drive-thru window.

How does the pharmacy drive-thru work?

A drive-thru allows you to drop off and pick up prescriptions without leaving your car. Simply pull up to the window, provide your prescription or ID, and we’ll handle the rest.

Can I ask questions about my medication at the drive-thru?

Yes, our pharmacists are available to answer any questions. If a more in-depth consultation is needed, we may ask you to park and come inside for better assistance.

What can I pick up at the drive-thru besides prescriptions?

Many pharmacies allow customers to pick up over-the-counter medications, refills, and certain healthcare items. We can let you know what’s available for pickup at our drive-thru.

How long does it take to get a prescription at the drive-thru?

Wait times vary based on prescription volume and insurance processing. Calling ahead or using online refill services can help reduce wait times.

Can I drop off a new prescription at the drive-thru?

Yes, new prescriptions can be dropped off at the drive-thru, though some may require additional processing time. We’ll let you know when your medication will be ready for pickup.

Let’s Talk About Your Pharmacy Needs!

Your health and wellness are our top priorities, and we’re here to help you find the right solutions. If you have questions about our pharmacy services or need personalized support, don’t hesitate to contact us.

Lee Bednar

2024-09-20

Convenient hours, knowledgeable staff.

Debra Horsley

2024-09-15

Attentive, knowledgeable, and courteous.

Ashton Esparza

2024-08-28

I had an amazing experience with Allen Family Drug today after they were able to fill a prescription for me in 5 minutes that CVS hasn't been able to fill for 2 months. Emily was so personable and professional- not to mention the pick up process was very efficient. As someone who has only ever used a CVS/Walgreens, I am now a "mom & pop" supporter and they have a forever customer in me!

Dishi Zheng

2024-07-31

Be cautious of compound drugs recommended at this facility. They may not be covered by insurance and might be ineffective. I was prescribed a compound medication here - a salicylic acid-based liquid. Anyone with basic chemistry knowledge should be aware that salicylic acid is typically mixed with solvents like alcohol to maintain its liquid form. Proper sealing is crucial to prevent rapid solvent evaporation. Unfortunately, my salicylic acid solution was dispensed in a syringe without properly sealing the opening. As a result, the compound crystallized quickly, clogging the syringe and rendering the medication unusable after just three days. This is unacceptable for a prescribed medication. I strongly recommend that the pharmacy review their compounding and dispensing practices to ensure patients receive effective, usable medications.

Alex Yarbrough

2024-07-22

Extremely friendly staff, almost immediate service with a staff member every time I have called for an inquiry. Excellent in-store service every visit. Better experience than chain pharmacies in every way.

Tina Ferguson

2024-06-26

Transferred my prescription to Allen Family Drug after I found that at my current compounding pharmacy, I would have to wait for an indeterminate number of days for "processing" of my prescription followed by a text where I would then pay. After I paid, THEN I would wait 2-4 days for my prescription to be filled. With hormones replacement therapy, we simply can't wait that long. Called Allen Family Drug and they attentively listened to me. They have a similar process although no payment must be made prior to filling the prescription and their regular process time is 2-3 days. When I asked if there was any way to speed up the process, I was told I would be able to get my prescription the same day. They routinely fill this prescription and are prepared. They called and handled the prescription transfer for me and filled it within hours. THANK YOU!!! Appreciate the courteous phone exchange and speedy service. Highly recommend! ⭐⭐⭐⭐⭐

Johnny Miller

2024-06-04

Small pharmacy but very nice staff. Didn't wait long to pick up prescription.

Mike Luckey

2024-05-23

I love this place!! After many years of patronizing the more-convenient CVS, I visited Allen Family Drug several months ago. What a pleasure - small, friendly, not crowded, and wonderful service. Almost a throwback to the old neighborhood pharmacy. They carry many unusual and interesting pharmaceuticals, and the pharmacy is efficient and accurate. Huzzah!!